The previous website of this luxury guest house in Alnwick was very basic and becoming quickly dated. Sefton House wanted online booking facilities as well as refreshing the design of their site to act as a showcase for the accommodation.
We set it up so that the client could manually input and alter bookings in the same system that is used by the website for online bookings - so that customers could fully transact online as well as the client being able to add and amend bookings to the same system offline.
New guests started making bookings almost straight away and returning guests found the booking and payment process much easier - encouraging them to return. The new design featuring large images acted as a showcase for the luxury accommodation and its facilities.
A professional but personal agency, which was key for me. I love the design of my new site and the aftercare was good too – they helped me with the smallest things and explained everything. Great!
I loved working closely with the client on this project to create an online showcase that reflects the charm of the guest house.